If you are reading this section of the cost management guide then you will be working with an MSP and are looking to offer FinOps Services to your customers and also win new customers on the back of your reputation for helping customers get a good ROI on their cloud investments.
In this section we will discuss how your MSP may look to build a FinOps capability which you can turn into a new revenue stream for your MSP.
There can be lots of opportunities off the back on this kind of service such as:
Recurring work with a customer helping them with house keeping
Implementing cost reduction changes
Coaching the customers teams to be mindful of costs
Performing cost reviews
Mitigating risks of cost overruns
Your customer wants to feel comfortable with cloud spend but they have potentially been enabling users and transforming their business at fast pace and along the way sustainable costs were an after thought. As an MSP you can help customers get back to a balanced state and stay there.
Building a FinOps Capability Starter Kit
In this section of the playbook we will help you with things like:
Create a business plan for your new FinOps service offering
Create some example sales and marketing content & messages to start finding customers
Guidance on winning new customers and what a customer engagement approach could look like
Guidance on the people you need and the skills and RACI for this service offering
Guidance on training plans
Case studies on MSP’s we have worked with who have been successful